How do I book a ride with Moving Marco?
You can easily book a ride with Moving Marco by calling our hotline, or booking through our website. Our user-friendly interface allows you to input your pickup location, destination, and preferred time, making the booking process quick and convenient.
What areas do you serve?
Moving Marco operates in Marco Island, Goodland, Naples, Isle of Capri, and surrounding areas. Whether you need a ride within these locations or to destinations further afield, we’ve got you covered.
Are your drivers licensed and insured?
Yes, all our drivers are fully licensed, trained, and insured to provide safe and reliable transportation services. Your safety and satisfaction are our top priorities.
What types of payment do you accept?
We accept various forms of payment, including cash, credit/debit cards, and mobile payment options. You can choose the method that is most convenient for you at the time of booking or payment.
Can I schedule a ride in advance?
Absolutely! You can schedule a ride with Moving Marco in advance to ensure prompt and reliable transportation at your desired time. Simply specify your pickup time and location when booking, and we’ll take care of the rest.
What is your cancellation policy?
We understand that plans can change unexpectedly. If you need to cancel your ride, please notify us as soon as possible to avoid any cancellation fees. Our customer service team will be happy to assist you with any changes or adjustments to your booking.
Can I request a specific driver for my ride?
While we cannot guarantee the availability of specific drivers, we will do our best to accommodate your request whenever possible. Simply let us know your preference when booking your ride, and we’ll strive to match you with a driver you feel comfortable with.
What happens if my flight is delayed or canceled?
If your flight is delayed or canceled, please notify us as soon as possible to reschedule your airport transportation. We monitor flight schedules closely and will adjust your pickup time accordingly to ensure a smooth and stress-free travel experience.
Do you provide child seats or booster seats for young passengers?
Yes, we offer child seats and booster seats upon request to ensure the safety and comfort of our youngest passengers. Please inform us of your child’s age and seating requirements when booking your ride.
Are pets allowed in your vehicles?
We understand that pets are part of the family, and we welcome well-behaved pets in our vehicles. However, please notify us in advance if you plan to travel with a pet so that we can make the necessary arrangements to accommodate them safely.
Do you offer sightseeing tours or customized travel packages?
Yes, we offer customized sightseeing tours and travel packages tailored to your interests and preferences. Whether you want to explore the scenic beauty of Marco Island or discover the hidden gems of Naples, our experienced drivers will create a personalized itinerary just for you.
How far in advance should I book my ride?
We recommend booking your ride with Moving Marco as soon as you know your travel plans, especially during peak seasons or busy times. However, we also accommodate last-minute bookings whenever possible, so don’t hesitate to contact us even if your plans are spontaneous.
Is there a minimum fare or surcharge for late-night rides?
We may apply a minimum fare or surcharge for late-night rides, depending on the time of day and location. Our customer service team can provide you with more information about any applicable fees or surcharges when booking your ride.
